How do I track my order?
Got a Zinray account?
Log into your account through the online store, check out the fulfilment status against your recent order. If the order has been fulfilled, click onto the order information & you can find your tracking information here.
I don't have a Zinray account yet
As soon as your order has been fulfilled, you'll receive a shipping confirmation email. You will then be able to track your order through the tracking link on the email. If you haven't received an email yet, not to worry! Your order will usually take around 24-48 hours to be dispatched.
Please note, tracking can take around 24-48 hours to update after dispatch.
How do I return my order?
We will gladly exchange all unwashed and unworn item(s) in its original condition within 30 days of your order date when accompanied by the original packing.
Please send an email to email@example.com for a return request.
How can I pay for my order?
We only accept PayPal at present. You’re able to quickly check out with PayPal at the product page. For more inquiry, please feel free to contact us.